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General Questions


Q:  Do you accept L/C payment? 2025-07-21 09:49:26.670
A:

We also accept L/C (Letter of Credit) payment terms for customers from countries where L/C is commonly required, such as Bangladesh. 

However, we generally do not accept L/C because Pohui has built strong trust and a solid reputation over more than 10 years of wood export business.

With over 90% of our customers—both new and returning—preferring to pay 100% of the deposit in advance, and having exported to more than 20 countries, we believe that trust is essential, especially when working across geographical barriers and conducting most transactions online.

We remain fully committed to providing excellent service and ensuring complete customer satisfaction.

Q:  What shipping documents do you provide? 2025-07-21 09:48:34.957
A:

Shipping documents include: 

Certificate of Origin

Packing List

Bill of Lading

Commercial Invoice

Quality Inspection Certificate

CITES Certificate (if required)

EUTR or EUDR Certificate (if required)

LESIA Certificate (if required)

Other special documents upon request

 

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